Who are we?
The address of our website is: https://franchise.pano-sign-service.com
Management of personal data collected
PANO attaches great importance to the protection and confidentiality of its customers’ private life, and more particularly of
their personal data.
In order to respect the privacy of its users, Pano is committed to ensure that the collection and processing of personal information, linked to the franchise-pano-sign-service.com website, is done in accordance with the French law n°78-17 of 6 January 1978 relating to information technology, files and freedom, known as the » Information Technology and Freedom » Law.
In this context, this Privacy Policy will allow you to understand what personal data we collect and what we do with it, as
well as how you can protect your privacy in the context of the services we provide
1. WHAT TYPE OF DATA DOES PANO COLLECT ABOUT YOU ?
In the course of subscribing to PANO services and during the provision of those services, PANO collects the following
categories of data:Identification data: last name, first name, postal and e-mail address, telephone number, etc.
- identification data: last name, first name, postal and e-mail address, telephone number, etc.
- Invoicing data: bank details
- Customer file follow-up data : correspondence with the customer, file elements, subscription, etc.
This privacy policy applies to the pano franchise website www.franchise-pano-sign-service.com (see legal notice of the site).
2. HOW DOES PANO USE YOUR DATA?
PANO uses your data for the purpose of processing and managing your customer file. This includes the management of your
account and the contractual relationship related to the subscribed service, the processing of your requests, and invoicing the service, managing complaints and collection procedures.
This data is kept for the time necessary to manage the contract and/or for the legal period.
Without this data, PANO would not be able to perform the services for which you have subscribed.
PANO may also use your data when it has a legitimate interest
Your data will thus allow PANO to evaluate and improve its services and to develop new ones, as well as to carry out loyalty,
prospecting, survey and promotion actions.
Unless you refuse, you may receive, by e-mail, proposals from PANO concerning promotional offers, general information, etc.
PANO may also use your data to comply with its legal obligations (including anti-fraud laws, money laundering laws and
provisions concerning late or non-payment by the customer) and/or to respond to requests from public and government
authorities.
3. HOW CAN YOU MANAGE THE COLLECTION AND USE OF YOUR DATA ?
You can access your data at any time, rectify it, request its deletion, oppose its processing for legitimate reasons due to
your particular situation or exercise your right to the portability of your data, by sending a letter and providing proof of your
identity to PANO – 1, rue du Bocage 33200 Bordeaux – France.
You can contact us at any time via the contact form on www. www.franchise-pano-sign-service.com
Data that PANO needs for the purpose for which it was collected, that is necessary to comply with a legal obligation and/or
to establish, exercise or defend legal rights may not be deleted.
In the event of a complaint to which PANO has not given you a satisfactory answer, you may contact the Commission
Nationale de l’Informatique et des Libertés (CNIL), which is in charge of compliance with the obligations regarding personal
data.
4. HOW DOES PANO ENSURE THE SECURITY OF YOUR DATA ?
PANO implements the necessary actions to protect the personal data it processes. Your data is processed electronically
and/or manually and in any case, in such a way that its security, protection and confidentiality are ensured with regard to
its level of sensitivity, through administrative, technical and physical measures to prevent loss, theft, unauthorized use,
disclosure or modification.
All of our employees and contractors are required to respect the security and protection of your data.
5. WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Your personal data is processed by PANO, the companies of the PANO Group. Pano may share your identification data with
its subcontractors and partners, for the needs of contract management or the execution of the services you have requested
or authorized.
Upon request, they may also be transferred to persons and authorities whose right to access personal data is recognized by
law, regulations or provisions emanating from authorities empowered by law.
PANO’s subcontractors and partners may be located outside the European Union. When this subcontractor or partner is
located in a country that has not been recognized as providing an adequate level of protection, PANO requires it to comply
with its security and confidentiality requirements for your personal data and to process your data only for the purposes it
has determined
6. EVOLUTION OF THE PRIVACY POLICY
The present Privacy Policy may be subject to change, in particular due to legislative and regulatory developments.
Cookies
We use cookies on this site. These cookies may be recorded on the personal computer of the Internet user subject to his
explicitly. They are used to ensure the proper functioning of the site or for audience measurement purposes. The audience
measurement cookies are only used to improve our website and analyze our performance. This information is strictly
anonymous and is not shared in any way. Their use can of course be deactivated and these elements can be removed via
the browser.
You can access more information about our cookie policy on the dedicated page.
Embedded content from other sites
Articles on this site may include embedded content (e.g. youtube videos, articles…). Embedded content from other sites
behaves in the same way as if the visitor were on that other site. These websites may collect data about you, use cookies,
embed third-party tracking tools, track your interactions with these embedded contents if you have an account logged on
their website.